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Continuous Improvement Tools and Topics

Continuous Improvement Tools and Topics2018-06-12T12:51:34+00:00
A Quick Peek at Shirley’s Training Style

Communication Skills

2018-06-12T12:52:47+00:00

Feedback

Criticism, like rain, should be gentle enough to nourish a man’s growth without destroying his roots. ―Frank A. Clark (1860 – 1936) American politician

Management and Leadership

2018-06-12T12:30:08+00:00

Delegation

The expert riders of horses let the horse know immediately who is in control, but then guide the horse with loose reins and seldom use the spurs. ―Sandra Day O’Connor Retired Associate Justice of the Supreme Court

2018-06-13T13:48:54+00:00

Employee Performance

Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity. —U.S. General George S. Patton (1885 – 1945) Senior Officer best known for his leadership of the U.S. Third Army following the invasion of Normandy in 1944

2018-06-13T13:50:19+00:00

Ethics

Ethics is knowing the difference between what you have a right to do and what is right to do. ―Potter Stewart (1915-1985) Associate Judge of U.S. Supreme Court

Self-Management

Work with Shirley